Contact information

Aquí tienes tu Política de Contacto (Contact Policy) diseñada con el mismo formato de títulos y jerarquía que las anteriores. Es directa, humana y profesional, eliminando cualquier dato que no quieras compartir.


Contact Policy

Last updated: March 20, 2026

1. Customer Support

At BubbleAir, we value your experience and are here to help with any questions or concerns you may have regarding our products, orders, or services. Our goal is to provide you with a smooth and "stress-free" shopping experience.

2. How to Reach Us

For the fastest response, please contact our support team via email. We aim to respond to all inquiries within 24–48 business hours.

  • Email: jag1994gg@gmail.com

  • Availability: Monday to Friday, 9:00 AM – 6:00 PM (WET - Western European Time).

3. Order Inquiries

If you are contacting us regarding an existing order, please include your Order Number (e.g., #1234) in the subject line of your email. This allows us to locate your information quickly and provide a more efficient solution.

4. Mailing Address

While we do not offer local pickup or physical store services, our registered business address for official correspondence and authorized returns is:

BubbleAir Rua Ferreira de Castro, 46 r/c esq

Eixo, 3800-734 Aveiro

Portugal

5. Social Media & Feedback

We love hearing from our community! You can also reach out to us through our official social media channels for general questions or to share your feedback. Please note that for sensitive account or payment information, email remains our primary and most secure communication channel.

6. Privacy & Security

We will never ask you for your full credit card number or password via email. Please do not share sensitive payment details in your initial contact message for your own protection.